1. Subscription cancellation
Users may cancel their subscription using the method provided by the payment platform. After cancellation, users can usually continue using the paid plan features until the end of the current billing period.
Refund / Cancellation Policy
This policy explains BluePick subscription cancellation, renewal, refund, and free-usage rules.
2. Auto-renewal
If you purchase a monthly subscription, the plan may renew automatically each month. The renewal time, amount, and management method are subject to the information shown on the payment page or payment platform.
3. Refund cases we can review
If you experience duplicate charges, successful payment but inability to access the purchased service, a plan that was not activated correctly, or other clear payment issues, you may contact us for assistance.
4. Support review time
For refund or subscription questions, please contact bluepick.support@gmail.com. We usually review and reply to support requests within 3–5 business days.
5. Used subscription periods
Because BluePick is a digital product and online service, subscription periods that have been activated and normally used are generally not guaranteed a full refund. We will review cases based on the specific issue, usage status, and payment platform rules.
6. Free plan and trial usage
The Free plan and free trial usage are provided to help users understand BluePick features. Free usage limits, trial rules, and restrictions may be adjusted during testing based on server costs and user feedback.
7. How to contact us
For cancellation, refund, or payment issues, please email bluepick.support@gmail.com with your account email, plan name, payment time, issue description, and any relevant payment screenshots or order information.